Her Hearth ("Her Hearth," "we," "us" or "our") sells digital courses about women's health and wellbeing through herhearth.com (the "Site"). Her Hearth is based in Baldwin County, Alabama, United States. This Privacy Policy explains what personal information we collect when you visit the Site, buy or take a course, or contact us, and how we use and protect it.
By using the Site, you agree to the practices described here. If you don't agree, please don't use the Site.
1. Information we collect
Information you give us
- Contact and account details — your name, email address and login credentials when you create an account, make a purchase or join our email list.
- Purchase details — the courses you buy, the price paid and your billing address. Card payments are handled by our third-party payment processor; we do not receive or store your full card number.
- Messages — anything you send us by email or through our contact form, including survey or feedback responses.
Information collected automatically
- Device and usage data — IP address, browser type, device type, pages viewed, referring links and the dates and times of your visits.
- Course activity — lessons started or completed and similar progress information, so we can deliver your course and remember where you left off.
- Cookies and similar technologies — see Cookies below.
2. How we use your information
- To process your orders and give you access to the courses you buy.
- To create and manage your account and provide customer support.
- To send transactional messages, such as receipts, access instructions and important updates about our policies.
- To send marketing emails about new courses and offers, if you've opted in. You can unsubscribe at any time.
- To understand how the Site is used so we can improve our courses and the shopping experience.
- To prevent fraud, keep the Site secure, enforce our Terms of Service and comply with the law.
3. How we share information
We do not sell your personal information, and we do not share it for cross-context behavioral advertising in exchange for money. We share information only as follows:
- Service providers who help us run the business — for example, payment processing, website and course hosting, email delivery and analytics. They may use your information only to provide services to us.
- Legal and safety reasons — when required by law, subpoena or court order, or when we believe disclosure is necessary to protect the rights, property or safety of Her Hearth, our customers or others.
- Business transfers — if Her Hearth is involved in a merger, acquisition or sale of assets, your information may be transferred as part of that transaction, subject to this Policy.
- With your consent — for any other purpose you agree to.
4. Cookies and analytics
Cookies are small files stored on your device. We use them to keep you signed in, remember your cart and preferences, and understand how visitors use the Site. Some cookies are set by our service providers, such as analytics or payment providers.
You can block or delete cookies in your browser settings. If you do, some parts of the Site — such as checkout or course access — may not work properly. Where your browser sends a Global Privacy Control signal, we will treat it as a request to opt out of any sharing that applicable law treats as a "sale" or targeted advertising.
5. Health information
Her Hearth is not a healthcare provider and is not a "covered entity" under HIPAA. If you choose to share health-related information with us (for example, in a message or survey), we will use it only to respond to you or improve our courses, we will not use it for advertising, and we will not sell it.
6. How long we keep information
We keep personal information for as long as you have an account or need access to your courses, and afterwards as long as reasonably necessary for the purposes described here — for example, to keep accurate tax and purchase records, resolve disputes and enforce our agreements. When we no longer need it, we delete or de-identify it.
7. Security
We use reasonable administrative, technical and physical safeguards to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security. Please use a strong, unique password for your account.
8. Your choices and rights
- Marketing emails — use the unsubscribe link in any marketing email, or email us. We'll still send transactional messages about your purchases.
- Access, correction and deletion — you can ask us for a copy of the personal information we hold about you, or ask us to correct or delete it, by emailing team@herhearth.com.
- State privacy rights — depending on where you live, you may have additional rights under state law, such as the right to opt out of certain processing or to appeal a decision about your request. We will honor those rights as required by applicable law.
We may need to verify your identity before acting on a request. We will not discriminate against you for exercising your privacy rights.
9. Children
The Site and our courses are intended for adults 18 and older. We do not knowingly collect personal information from children under 13. If you believe a child has given us personal information, please contact us and we will delete it.
10. Visitors outside the United States
Her Hearth is based in the United States, and your information will be processed and stored in the United States, where data-protection laws may differ from those in your country.
11. Third-party links
The Site may link to websites or services we don't control. Their privacy practices are their own, and we encourage you to read their policies.
12. Changes to this Policy
We may update this Policy from time to time. When we do, we'll change the "Last updated" date above, and if the changes are significant we'll let you know by email or a notice on the Site.
13. Contact us
Questions or requests about your privacy? Contact us at:
Her Hearth
Baldwin County, Alabama, USA
Email: team@herhearth.com
Web: herhearth.com